Direct email
For product questions, access, licensing, privacy, or a potential partnership, use our general contact address. For technical help, contact support.
Request access
Include your name, intended research use, country, and whether you are evaluating Core, Pro, or custom Business services. Never include payment details, passwords, API credentials, licence keys, or proprietary research.
Support requests
For technical support, include your OryxQuant version, Windows version, the affected page or feature, a short description of the issue, and the steps needed to reproduce it. Do not send passwords, API keys, licence keys, proprietary strategy code, or other sensitive information.
Privacy and legal
For requests concerning the website privacy notice, terms, or software licence, use the same address and identify the topic in your subject line.